FAQs: Our Insurance Agents

Texas Farm Bureau Insurance has more than 850 Agents who serve approximately half a million policyholders throughout the state. With those numbers, it might seem like it’s easy for policyholders to get lost in the shuffle. But it’s just the opposite with Texas Farm Bureau Insurance Agents.

Your Texas Farm Bureau Insurance Agent is always there. As Texans weathered the COVID-19 pandemic, our Agents were there serving their communities remotely. Family and community are two of Texas Farm Bureau Insurance’s most important pillars. In the past, Agents have shared their families’ most cherished Thanksgiving traditions and holiday memories.

Helping you is their top priority, whether it’s talking through life insurance options or getting the right coverage for your farm or ranch. Here are some of the most frequently asked questions about Texas Farm Bureau Insurance Agents.

Q: What makes Texas Farm Bureau Insurance Agents stand out?

A: Texas Farm Bureau Insurance Agents are your neighbors. Literally! When you talk to an Agent, you’re talking to someone who lives, works, and recreates in the same area you call home. That proximity makes Texas Farm Bureau Insurance Agents experts at serving you and understanding your unique needs in your slice of the Lone Star State. Also, Agents strive to be champions of their communities, offering a helping hand when their neighbors need it most and supporting local organizations and causes. Simply put: Texas Farm Bureau Insurance Agents have what it takes to efficiently and empathetically serve Texas Farm Bureau members.

Q: What are the benefits of having an insurance Agent?

A: Your Agent can offer you their wealth of knowledge and experience. Here are some of the top benefits of having an insurance Agent on your side:

• Save time — and money. With an Agent, you’ll have one-stop-shop access to the coverage you need, and you might be able to save some money by bundling coverage.
• Identify your needs. It’s OK if you don’t know where to start. Every day, Agents help Texans across the state figure out their needs and gaps in coverage.
• Access to expert advice. Instead of Googling your way to an answer that may — or may not — be correct, give your Agent a call. They can answer your question or talk through your predicament, whether you’re renovating your home or buying your teen driver a car.
• Personalized customer service. One of the best things about working with a Texas Farm Bureau Insurance Agent is the personal touch. There’s no calling an 800-number and waiting for a response. Agents put you, and your needs, first.

Q: What can my Agent help me with?

A: Your Texas Farm Bureau Insurance Agent can help you understand your insurance policies and what type of coverage might be most beneficial for you. Agents are experienced and well-versed in the following types of coverage:

• Auto
• Home
• Farm & Ranch
• Commercial
• Life

Agents can also help you get a quote for coverage and guide you through the logistics of the claims process should you need to file one.

Q: What questions should I ask my Texas Farm Bureau Insurance Agent?

A: Your Agent wants you to ask questions about your coverage. Sometimes, this might come in the form of a 360 Review. Other times, it’s a by-product of casual conversation. Consider asking your Agent these questions:

• “Now that I’ve got my insurance, do we need to meet?” A regular check-in with your Agent is key to keeping your policies up to date and properly serving you. An annual 360 Review is a great way to do this.
• “What is my deductible?” When it comes to understanding your insurance policy, no question’s too basic to ask. Some policyholders don’t fully grasp deductibles or how they work — until it’s time to pay it.
• “Do I have enough life insurance?” How much life insurance you need depends on several factors, ranging from age to assets. Your Agent can help you determine the amount that best fits your needs.
• “What does my property insurance policy cover?” Don’t wait until it’s time to file a claim. Know what your policy does — and doesn’t — cover before you need it. Also, if you’re making rounds at open houses, make sure to ask your Agent critical questions before buying a new home.

Q: What’s the best way to reach my Texas Farm Bureau Insurance Agent?

A: There are several ways to reach your Agent, including stopping by your local bureau. But to ensure you get plenty of one-on-one time with your Agent, it’s best to schedule an appointment with them in advance. Here are some other ways to reach your Texas Farm Bureau Insurance Agent:

• Phone and email. Find your Agent’s phone number and email through Texas Farm Bureau Insurance’s “Find An Agent” directory.
• Facebook. Many Agents have an official Texas Farm Bureau Insurance Facebook page. You can connect and message your Agent there, too.
• Video calls. This method was predominantly used throughout the pandemic. If this is still your preferred way of communicating, ask your Agent about setting up a video call.

Having access to an Agent is one of the many advantages of having a Texas Farm Bureau membership. Learn more about what Texas Farm Bureau membership can do for you and your family.